You have invested thousands of dollars in billboards, newspaper ads and radio commercials. You have re-designed your website. You got a phone call! What happens next?
Our own research based on “mystery calls” and discussions with front desks of 150 medical offices show that 62% of leads die a premature death during that initial phone call. Why?
Lack of telephone communication skills
Lack of knowledge of what the practice has to offer
Lack of closing skills
About 20% of the
Continue reading The True Value of a Phone Lead
For aesthetic medicine practices engaged in complex sales processes, pushing website users toward a shopping cart isn’t the primary goal. The main objective is to persuade visitors to contact you to generate leads for your front desk sales team, to nurture those prospects and convert them into new and repeat business.
One of the best ways to ensure websites are producing the most possible leads is to evaluate your site from a visitor’s perspective. Follow these
Continue reading 10 Steps to Generate More Leads
The MedMarketing Team’s Direct Connect Call Center program is a combination of both inbound and outbound calling activities designed to work directly with prospective customers of our clients.
Call Center programs can be tailored to meet your business goals, and when used in conjunction with our Database Cleansing and Nurturing services, can provide a robust traffic channel for customer acquisition, ongoing CRM, and other custom-designed communications.
Activities supported by the call center include:
Database and ongoing customer relations
Continue reading Direct Connect with Customers and Prospects
